The unnamed tenant was prevented from accessing the room while she waited for her kitchen doorway to be widened
This article highlights the serious failures of Southwark Council in providing adequate housing adaptations for a disabled woman.
The council significantly delayed widening a kitchen doorway, leaving the woman unable to access the room for 11 months. Despite her low income, she had to hire a cook to prepare her food.
The Housing Ombudsman (HO) found that the council acted unlawfully by failing to demonstrate due regard for the woman's vulnerabilities and Equality Act obligations. They also criticized the council's poor communication and failure to meet government targets for completing adaptations.
This case exposes the council's callous disregard for disabled residents' needs and highlights systemic issues within the council and beyond, with other London authorities similarly exposed for housing failings.
This article highlights the serious failures of Southwark Council in providing adequate housing adaptations for a disabled woman. The council significantly delayed widening a kitchen doorway, leaving the woman unable to access the room for 11 months. Despite her low income, she had to hire a cook to prepare her food. The Housing Ombudsman (HO) found that the council acted unlawfully by failing to demonstrate due regard for the woman's vulnerabilities and Equality Act obligations. They also criticized the council's poor communication and failure to meet government targets for completing adaptations. This case exposes the council's callous disregard for disabled residents' needs and highlights systemic issues within the council and beyond, with other London authorities similarly exposed for housing failings.